General Terms & Conditions

This website contains material about Valley Electronics LLC and its various products that may be of interest to Valley Electronics LLC employees and customers as well as to members of the healthcare community and the general public. Please feel free to browse this website. Your access to and use of the information contained herein is subject to the following terms and conditions and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms and conditions.

Valley Electronics LLC maintains this website is for your personal use. This website and its contents are intended to comply with the laws and regulations of the United States.

Access and use of Valley Electronics LLC online services is subject to compliance by you with the terms and conditions set forth herein.

General Disclaimer

By completing this purchase you agree and understand that Lady-Comp / Lady-Comp baby will not protect against sexual transmitted diseases and that if used in the prescribed method will assure effectiveness of 99.3%. Lady-Comp is an FDA cleared Fertility Monitor and not FDA approved as a Contraceptive method or device. Conclusions regarding the contraceptive reliability of Lady-Comp / Lady-Comp baby are based upon independent clinical studies authorized and documented by the manufacturer, Valley-Electronics GmbH. Valley Electronics LLC, distributor of Lady-Comp / Lady-Comp baby accepts no responsibility for these claims regarding contraceptive reliability. Information about these studies can be obtained upon request. All information contained on this website is gathered from various resources including the manufacturer's promotional material. We do not accept liability for claims made by the manufacturer or other material resources. The information on this site is not intended to replace professional medical advice.

While there may be information on this Web site related to certain medical conditions and their treatment, should a medical condition exist, promptly see your own physician or health provider. PLEASE CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL BEFORE USING ANY PRODUCT DISCUSSED WITHIN THIS WEB SITE.

Warranty

The manufacturer's warranty covers the original purchaser for two (2) years for Lady-Comp. The manufacturer does not provide warranty on the following parts: the sensor, power supply plug or internal battery for all devices. All maintenance services and repairs after the warranty years must be paid by the purchaser.

All items supplied by Valley Electronics LLC must be returned to Valley Electronics LLC to receive warranty repair. Please keep your invoice as your proof of purchase. Before returning any item please call us. Any additional fees paid by or billed to Valley Electronics LLC related to the return shipping of any warranty item, are the responsibility of the product owner unless terms otherwise stipulate that shipping is included. Any such extra fees will be billed to the original purchaser.

2.3 By clicking the button "Complete Order” in the online-shop, the customer sends a binding order for the products listed on the ordering page. The confirmation of your order takes place simultaneously with the acceptance of the order immediately after sending an automated e-mail. The purchase contract comes into effect with this e-mail confirmation.

Return and Refund Policy

Before returning any device, you must receive an emailed confirmation from Valley Electronics LLC detailing procedures for safe return. Please email requests for instructions to info@lady-comp.com or contact us at 877.925.5239.

Unused Lady-Comp, Lady-Comp baby and accessory products may be returned within 14 days of delivery for a full refund less the original cost of shipping, and if financed, less any non-refundable fees related to financing.  Returns of used devices within the 14 days of delivery will be subject to a 10% restocking fee.  Returns of any devices after 14 days will be subject to a variable restocking fee.  A 10% restocking fee applies to any units returned 15-30 days after delivery.  A 30% restocking fee applies to units returned between 30-60 days after delivery.  The monitor must be returned in its original condition, packed in the original unmarked packaging including any accessories and manuals shipped with the product.  Failure to return all items in their original condition will result in additional fees.  The amount of the fee will be based on the retail cost associated with replacing any damaged or missing item.  Please Note: No refunds on accessory parts purchased seperately. Purchaser must notify and receive acknowledgement from Valley Electronics LLC by email prior to returning merchandise. Incorrect shipping documentation may incur additional shipping fees for which the purchaser will be responsible.

Valley Electronics, LLC does not honor returns or warranty claims for purchases made from other international resellers or distributors.

Shipping costs, duties and brokerage fees are non-refundable.  Lady-Comp fertility computers and accessories have been manufactured using the highest quality components and comply with German standards of manufacturing and specifications.  All fees associated with returning products are the responsibility of the customer.

Promotional & Information Materials

Valley Electronics LLC reserves the right of sending and attaching promotional materials or information brochures & articles to the ordered products & deliveries and do so occasionally at some future dates.

Limitation of Liability

In no event shall Valley Electronics LLC or any of its affiliates, or the officers, directors, employees, members, or agents of each of them, be liable for any damages of any kind, including, without limitation, any special, incidental, indirect, or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of, or in connection with, the use of this website or the products offered on this website.

Copyrights

All materials on this website are owned and copyrighted by Valley Electronics LLC or its Information Providers and may be accessed, downloaded or printed for your personal noncommercial use only. Without the prior written permission of Valley Electronics LLC or its Information Providers, you may not copy, distribute or transfer any material on this website.

Trademarks

Unless otherwise noted, product names, designs, logos, titles, words or phrases within this website are the trademarks, service marks, trade names or other property of Valley Electronics LLC. All other unregistered and registered trademarks are the property of their respective owners.

Changes on Website

Valley Electronics LLC may make improvements or changes in the information, services, products, and other materials on this website, or terminate this website, at any time without notice. Valley Electronics LLC may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. Accordingly, you agree to review the agreement periodically, and your continued access or use of this website shall be deemed your acceptance of the modified agreement.

Help and Service

Valley Electronics LLC may be contacted at any time via email at info@lady-comp.com or call our toll-free customer support: 877.925.LADY(5239).  We will be happy to assist you.

Questions?

Please contact us via email or call with any inquiries concerning product servicing or natural family planning issues. Most problems can be resolved without having to return the product. To the extent that a problem cannot be resolved through telephone or e-mail communication, please e-mail us at info@lady-comp.com with requests for instructions on returning the product.